HI, I'M JON.
A UX DESIGNER & RESEARCHER

A trusted user experience professional,

with over 15 years' experience transforming digital services.

A BIT ABOUT ME

I work with public and private sector organisations. I mentor junior researchers and produce UX classes for online and in person. 

UX DESIGNER

I produce wireframes and prototypes of all levels. I also use the Government Design System to create in-browser prototypes.

UX RESEARCHER

I'm not just someone who talks to users. I am a complete self-starter who creates research strategies and helps embed UX into organisations. 

INFO ARCHITECT

I'm an Information Architect at heart. I run card sorts and tree tests, produce taxonomies and have presented at World IA day.

GDS

I follow the Government Digital Service Standard. My expertise lies in discoveries, of which I've led many. I've represented at government service assessments.

EDUCATOR

I run courses and evangelise UX within organisations, as well as designing online training courses.

AGILE & LEAN

I've worked on many agile projects and can adapt my approach as needed. I've run design sprints and more.

 

MY LAST PROJECT

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End client: Welsh Government

Conducted research on an 8-week discovery, followed by UX design for a potential new service.

Services: UX design, user research

 

WORDS FROM PEOPLE I'VE BEEN LUCKY TO WORK WITH

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Jonathan worked closely with me and the team throughout the ONS digital publishing transformation programme - this included taking a pivotal role during the discovery stage and leading on user research (and information architecture) throughout the alpha to beta to the live launch.

 

Jonathan is a skilled, experienced usability practitioner with a preference for practical solutions and works well with development and design colleagues. It was a pleasure to work with him and given the opportunity I will do again in the future.

Matt Jukes

Head of Product, The Office for National Statistics

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Jonathan had impact on our work from the first day he started working with us. His expertise was highly valued by the team and his insights strongly influenced the direction of product development.

 

Jonathan is very easy to get on with - critical to his role of course, but this also made it a pleasure to work with him. I wouldn't hesitate to hire Jonathan for other projects.

Laura Dewis

Head of Digital & Content, The Pensions Regulator

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Jon is by far one of the best digital resources I have worked with in my career. Jon can deliver large projects with ease and he is more than comfortable being thrown in the deep end, even if a project is not in a good place as he has the skills to comfortable take control and get it back on track.

 

Jon has a number of digital skills which he is all very competent in including Senior project management, Web analytics, Information architecture, user experience, business analysis and digital consultancy just to name a few.

 

Whoever recruits Jon I can honestly say are very lucky as I don't actually know what I am going to do without him as he is going to leave a big gap in my team!

Martin Parker

Head of User Experience, Aviva

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Jonathan's ability to understand complex business processes and turn them into working information architecture and intuitive user journeys makes him a great guy to have on your team! He is passionate about digital and is also really great fun to work with.

Helen Burt

eCommerce Manager, TUI Marine

 

GET IN TOUCH

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